Manual account reconciliation is difficult and error-prone due to the vast number of accounts, cryptic or inconsistent account naming convention, workforce size, etc. When deploying identity management (or when extending it to new connected systems or new user communities, including those from mergers and acquisitions), existing accounts must first be reconciled to specific users. The account reconciliation process discovers orphan accounts (accounts without an explicit owner), helps cleanse data by identifying accounts that violate the organization’s naming conventions, and provides a starting point for determining provisioning and compliance policies regarding who should have access to each resource. Account reconciliation enables service providers to automatically perform multi-stage correlation to reconcile accounts and users based on any number of user / account naming conventions and attributes.


Accounts can be correlated to users based on a combination of any number of attributes that might be available from a connected system such as user ID, name, email address, phone number, etc. The process automatically matches as many users and accounts as possible and lists other accounts as possible orphan accounts to be investigated.




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